According to OpenText, 80% of all B2B communications are still paper based, requiring multiple time-consuming, error prone manual tasks initiate a business process. 

In 2020, OpenText expanded the capability of their VIM solution to eliminate this manual effort for invoices as well as many documents beyond finance. With efficient automated document management, a large organization has the potential of saving millions of dollars in staff costs and increasing total document handling capacity far beyond current levels. Both short- and long-term ROI can be measured by tangible KPIs such as:

• Reduction in the number of accounts payable FTE’s
• Increase in staff focused on value-adding tasks instead of manual input
• Increase in Invoice Number and Capacity per FTE
• Reduction in Days Payable Outstanding (DPO)
• Reduction in AP Invoice Cycle Time - Receipt to Payment
• Increase in Percent of Invoices Paid On-time
• Increase in Touchless Percentage
• Increase in Early Payment Discount Capture Percent